Process for handling breaches of data security in Dynamics 365

In the past few years, cloud-based, software-as-a-service (SaaS) CRM solutions have enabled small and mid-sized companies to easily manage the information that drives business. But there are inevitable questions related to security. Is your CRM data safe in the cloud? Does hosting application data in the cloud make business more vulnerable to cyber attacks? What is cloud security and what is the right way to implement it for our business? Well, for Microsoft Dynamics 365, the answer is your data is safer with their data security than they are their own internal resources. Powered by Microsoft Azure with investment about $1 billion in cloud security each year, Microsoft Dynamics 365 is the right fit solution for your business.

There is a common misconception around cloud that it is less secure than any on-premise server. Well, Microsoft Dynamics 365 is designed and developed as per Security Development Lifecycle with embedded security requirements at every phase of development. Hosted in Microsoft datacenters, Dynamics 365 establishes encrypted connections between data centers and customers with secured public endpoints using industry-standard Transport Layer Security (TLS). With TLS, the browser-to-server connection becomes more secure while ensuring data confidentiality and integrity.

How does Dynamics 365 security work?

How does Dynamics 365 security work?

Microsoft Dynamics 365 protects data integrity and privacy while supporting efficient data access alongside collaboration. Furthermore, D365 offers tailored security setting, allowing segregate data between divisions or subsidiaries of the business. Dynamics 365 supports multiple security layers enabling users to restrict access to data in a structured, logical way, and help prevent data breaches. Thus, for example, individual units for sales, distribution, marketing, and finance departments can be created to ensure access to specific information is restricted to only those who need it.

Threat Management:- Microsoft Dynamics 365 takes advantage of the cloud service infrastructure and security mechanisms to detect breaches or attempted breaches. D365 environment deploys antimalware software to protect infrastructure against online threats. Moreover, Microsoft also provides protection against intrusion detection, distributed denial-of-service (DDoS) attack with regular penetration testing to help validate security controls.

Role-based Security:- Dynamics 365 supports role-based security model in which users are assigned security roles based on their responsibilities in the organization. Access is granted based on these security roles to the users so that they can fulfill their roles rather than changing the elements of the system. Administrators can define what the user can do with each specific entity, and within which departments through this security feature.

Access rights are split into five levels:

None — Access denied.

Basic (referred to as User) — Users get access to records and entities which are owned by them. This access level would generally apply to sales and service representatives.

Local (referred to as Business Unit) — Users can access all entities within their business unit. This access is reserved for managers with authority over their business unit.

Global (referred to as Organization) — This includes privileges of Deep, Local and Basic access to entities across the entire organization, regardless of ownership.

Record-based security:- With this security feature, Microsoft Dynamics 365 aims at access rights to specific records. The access level of the role is configured as per the role of the user or with a particular entity.

Create — user can add a new record

Read — user can view a record

Write — user can edit a record

Delete — user can delete a record

These privileges can be assigned different levels of access, restrictions, depending on ownership, and location within the business.

Field-based security:- In case, fields within an entity are valuable then you can use field-level security parameters to these individual fields. Field-level security enables you to set special restrictions to make sure the data within these fields is only accessible by certain users or teams.

Risk Assessments:- With Compliance Manager, Microsoft meets the complex compliance obligations while accessing ongoing risk, actionable insights, and a simplified compliance process. Microsoft uses different risk indicators such as IP address, Login failures, Admin activity, Inactive accounts, Location, Impossible travel, Device and user agent, & Activity rate to access risk and vulnerability. To meet security, privacy, and compliance needs, Microsoft has implemented and tested controls to achieve compliance in the cloud. Microsoft regularly audits and submits self-assessments to 3rd party auditors to perform in-depth audits of the implementation and effectiveness of security, compliance, and privacy controls.

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