Dynamics 365 Rebrands Virtual Agent For Customer Service as Power Virtual Agents
With the release of D365 Virtual Agent for Customer Service into a new packet of Power Virtual Agents, Microsoft has empowered its customers to create powerful bots using a guided, no-code graphical interface without any assistance of data scientists. Particularly, this new package addresses multiple issues with bot building in the modern industrial world, which … More
What Is Omnichannel Retailing?
Integrating all the existing channels to offer seamless shopping experience to the potentials is characterized as Omnichannel Retailing. Empowered by centralized data management, it enables customers to use different channels in their shopping process and they are given the chance to create their preferable shopping patterns. In particular, businesses dealing in the retail industry face … More
How Does Microsoft Dynamics 365 CE Help In Improving Healthcare Outcomes?
Like any other vertical, healthcare industry is juggling with the demands of traditional community outreach and marketing. Furthermore, consumers not only want personalized care but also consistent omni-channel experience. While looking for innovative ways to deliver sustainable and quality services, Healthcare industry wants to go one step further by adding a wow-factor to patient service. … More
Reasons Why You Should Shift Reporting from Excel to Power BI
Traditionally, Microsoft Excel has been considered as the go-to reporting tool for businesses. As the market is getting more & more competitive, organizations are looking for promising and actionable insights to drive business outcomes from their data. To cater to their needs, Microsoft offers Power BI, intelligent analytics and reporting tool that offer far greater … More