NetSuite for Retail
Enterprises, irrespective of their size, can leverage the elemental capabilities of NetSuite for Retail and drive substantial business benefits within a stipulated time.
This retail management software has a wide range of capabilities to optimize key process:
- An integrated solution to manage the entire retail business.
- A complete 360-degree view of the customer across all touchpoints.
- Multi-location support, multi-channel support, and multi-brand assistance from a single platform.
- Full-featured and mobile-ready NetSuite Retail POS.
- Robust e-commerce capabilities on any device.
- Centrally-managed retail software for all promotions and pricing.
- Real-time inventory visibility across all operations.
- Unified platform for Cross-channel order management and fulfillment.
- Effective Marketing tools to target and segment offers.
- Easy customization for your specific retail requirements.
In other words, NetSuite Retail software suite is a low-cost, scalable, and hassle-free retail system.
According to Forrester Research, 68% of US multi-channel shoppers are more likely to purchase from a brand whose products are available through multiple channels.
Seamless Cross-Channel Functionality
NetSuite for Retail industry supports cross-channel processes, including:
- Buy online or pick up in-store,
- Buy online or return to the store and
- Order in-store or fulfill from anywhere
Engaging E-Commerce Experiences
With this ERP for Retail, businesses can gain a 360-customer view across all devices 360 Customer and connect to customer interactions. It delivers cross-channel management of customers, lifetime order history, and targeted & personalized marketing. Also, one can avail of multi-site and multi-country support from a single account and manage B2B and B2C web stores on the same platform. Moreover, it delivers multiple payment options, dynamic merchandising, powerful search & guided navigation, and Self-service account management.
SuiteCommerce— Its fully featured web store integrates directly into the business, eliminates time spent manually transferring orders from your web store to inventory, shipping, and accounting. It enables administrators to extend promotions and discounts quickly to the web, keeping tax and shipping charges for online and offline sales consistent. Also, retail business personnel can manage multiple web stores and catalog businesses all in one place as NetSuite enables a global web presence, with multiple languages and currency options plus built-in customs documentation for shipping.
NetSuite for B2C delivers extensive tools required to streamline the purchasing process, such as routine, repeat, and bulk ordering capabilities. Moreover, NetSuite retail solution facilitates the automatic conversion of online orders to invoices with workflow management of approval, fulfillment, and billing. Also, it enables buyers to have their negotiated prices, terms, credit limits.
With this advanced capability, customers as well as businesses can witness automated and quick billing processes, where they can review and manage payments online on their fingertips. Also, they can view summaries of outstanding and available balances, deposits, credit memos, and the terms associated with accounts.
With NetSuite for Retail B2C capabilities helps customers with self-service returns management to initiate an online return authorization. It not only improves engagement and client satisfaction but offers complete access to customers into their order history, shipping, billing, and payment information. Also, one can reorder items from previous purchases as well.
Marketing Campaigns and Promotions
Retail Industry and NetSuite can go along to offer extensive marketing campaigns and promotional capabilities. This helps the retail companies find new customers, encourage repeat business, and increase average sale size efficiently. Also, one can create and execute highly targeted, personalized email campaigns, paid & online search, and affiliate marketing within NetSuite retail module.
Additionally, NetSuite’s automated upsell and cross-sell functionality allows retail business administrators to offer add-on products at the register or in the web store. Also, multiple discounting options, volume pricing, and customer-specific discounts are some of the added functionalities offered by NetSuite for Retail.